AngelSpin Privacy Policy

At AngelSpin, we respect your right to privacy and are committed to protecting the personal data you share with us when you visit angelspin.com, register an account, or use our casino and sportsbook services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data. By using our services, you agree to the practices described below. If you do not agree with this policy, please do not use AngelSpin Online Casino.

Who We Are

AngelSpin Online Casino is operated by Fruitway Ltd, registration number C 63883, registered at Suite 1, A.L. Evelyn Ltd Building, Main Street, Charlestown, Nevis. We operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202511011-FI1 (type b2c). Our brand is primarily aimed at players in Canada, and all monetary figures on our site are shown in CAD. The English version of our terms and policies, including this document, is the definitive version in case of any discrepancy with translated copies.

Information We Collect

We collect several categories of information in order to provide, secure, and improve our services. Here at AngelSpin, we gather data both directly from you and automatically as you interact with our platform.

We collect registration details such as your name, date of birth, e-mail address, phone number, and country of residence
We collect identity verification documents, including a government-issued photo ID and proof of residence no older than three months, as required for KYC checks
We record your payment information when you deposit or withdraw funds through Visa, Mastercard, SEPA, Revolut, Wise, N26, Google Pay, Apple Pay, Neteller, Skrill, Paysafecard, Interac, MuchBetter, ecoPayz, bank wire, or local transfers
We log your gaming and betting activity, including wagers, deposits, bonus usage, and loyalty points earned
We automatically collect technical data such as your IP address, device type, browser information, and session logs
We store your communications with our support team, including live chat transcripts and e-mails

How We Use Your Data

Our AngelSpin platform uses your information for a number of legitimate purposes connected to running a safe and compliant gambling service. We at AngelSpin process your data to:

Create and manage your account, including one account per person, household, address, e-mail, telephone number, payment account, IP address, and shared computer, in line with our one-account policy
Verify your identity and age, and confirm your eligibility to play, including checks against our list of restricted countries
Process deposits and withdrawals, including the internal audit that every withdrawal passes before it is released
Administer our welcome package, weekly reloads, loyalty programme, and other promotions you choose to activate
Detect and prevent fraud, money laundering, collusion, VPN use, and other forms of bonus abuse
Communicate with you about your account, transactions, and customer support requests
Send you marketing communications about offers such as our Grand Monday, Tuesday Power, or birthday bonus, where you have agreed to receive them
Comply with our legal and regulatory obligations under our Anjouan licence

Legal Basis for Processing

We process your personal data on the basis of performing our contract with you, complying with our legal obligations as a licensed operator, protecting our legitimate business interests such as fraud prevention, and, where applicable, your consent, for example when we send you promotional e-mails. You may withdraw consent for marketing at any time without affecting the lawfulness of processing carried out before you did so.

Sharing Your Information

Our AngelSpin Online Casino does not sell your personal data. We may, however, share information with trusted third parties where necessary to run our services.

We share data with payment providers and banks to process your deposits and withdrawals
We share information with identity verification and anti-fraud services to complete KYC checks
We share data with our game and live casino providers, including NetEnt, Evolution, Microgaming, Pragmatic Play, Ezugi, and others, strictly as needed to deliver gameplay
We may disclose information to regulators, auditors, or law enforcement where we are legally required to do so
We may share data with IT, hosting, and customer support providers who help us operate angelspin.com

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and analyse how our services are used. For more detail on the specific cookies we use and how you can manage them, please refer to our separate Cookie Policy. You can control cookies through your browser settings, although disabling certain cookies may limit the functionality of AngelSpin Online Casino.

Data Retention

We retain your personal data for as long as your account remains active and for an additional period afterwards to meet our legal, tax, and regulatory obligations under our licence. Loyalty points, for example, never expire and your level is never reset, which means certain account data is retained accordingly. Where data is no longer required, we securely delete or anonymise it.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. Our AngelSpin team restricts access to personal data to staff who need it to perform their duties, and all withdrawal requests undergo an internal audit before processing as part of our broader security controls.

Your Rights

Depending on your location, you may have a number of rights in relation to the personal data we hold about you. You can exercise these rights by contacting us using the details below.

You have the right to request access to the personal data we hold about you
You have the right to ask us to correct inaccurate or incomplete information
You have the right to request deletion of your data, subject to our legal retention obligations
You have the right to object to or restrict certain types of processing, including marketing
You have the right to withdraw consent at any time where processing is based on consent
You have the right to lodge a complaint with a relevant supervisory authority

Restricted Jurisdictions

We do not accept players from a number of restricted countries, and certain promotions, including no-deposit offers and free spins, are further limited in approximately 200 additional territories. Where you access our services from a restricted jurisdiction, we may be unable to process your personal data for account purposes and may suspend or close your account in accordance with our terms.

Children's Privacy

Our services are intended strictly for adults who meet the applicable legal gambling age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from an underage individual, we will take immediate steps to delete that information and close the related account.

International Data Transfers

Because we operate internationally, your data may be transferred to and processed in countries outside your country of residence, including jurisdictions where our servers, payment partners, or service providers are located. Wherever such transfers occur, we take reasonable steps to ensure your personal data continues to be protected in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or our Anjouan licence conditions. We encourage you to review this page periodically. Continued use of AngelSpin Online Casino after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team, available 24/7 via live chat, or reach us by e-mail at [email protected]. We are here to help with any privacy-related concerns regarding your experience with us.